Services | Social Media Research & Dialogue | Citizen Research Centre
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Programmatic Social Media Interventions

Programmatic Social Media Interventions are the result of the intrinsic partnership between the Citizen Research Centre and the Citizen Dialogue Centre and represents the apex of our work. This 8 phase process is designed to encompass all the elements required to execute a targeted and informed advocacy campaign - data collection, research and analysis, campaign strategy creation and execution with supporting material and technology, as well as ongoing measurement and evaluation.

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Public Facing Subject Reports

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Reporting on Social Media Conversations

Social media research can be conducted on any topic of interest, in any country. We offer detailed Raw Reports at an accessible cost and even more detailed Categorised reporting at higher cost. These can be vital tools for NGOs and donors to understand topics of interest from the perspective of social media – quickly and affordably. They can also set the groundwork for extensive advocacy and engagement work.

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Surveys

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Social Media Panels

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Monitoring, Measurement & Evaluation

Citizen Research Centre provides social media MM&E support and services to any past or present engagement campaign - irrespective of the campaign platforms and mediums. Understanding how and which components of your campaign performed towards the activism objectives (and those which didn’t) is critical to making informed and accurate strategic decisions. CRC constructs and implements objective driven MM&E with specific areas to focus on. In most cases this includes a combination of: changes to Themes and Narratives in your conversation, how the individuals in your community have changed their narratives and how the overall campaign performed - at a topline. Further customisation is done on a case-by-case basis

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